Austin requests, step by step.

All requests

• Austin water leak adjustment: lower a high water bill - Prepare a high-water-bill adjustment request. Compare Austin’s leak and non-leak paths, gather the right proof, and use the official route.
• Protest your Austin property tax appraisal - Austin homeowners can protest a Travis County appraisal that looks too high. The deadline and the evidence decide it.
• Missed trash pickup in Austin? We get your 311 report ready - Check the reporting window and prepare your Austin 311 report for missed trash, recycling, or compost collection.
• Report a pothole or street problem in Austin - Prepare your Austin 311 report for potholes, broken pavement, and street hazards. A precise location and a photo get the fastest fix.
• Get your security deposit back in Austin - Texas law gives landlords a deadline to return your deposit or explain deductions in writing. A clean paper trail wins these.
• Rent assistance in Austin - Behind on rent in Austin? Local assistance programs, a payment plan with the landlord, and your rights before an eviction filing.
• Austin Energy bill assistance - Austin Energy offers a discount program for qualifying households and help funds when a bill is past due. Both start with your account and income details.
• Austin toll bill: find the balance, fight wrong fees - Pay By Mail, TxTag, or Mobility Authority bill? Confirm who owns the road, pull the real balance by plate, and dispute wrong fees before collections.
• Transfer a vehicle title in Texas - Bought or sold a car in Austin? Texas gives the buyer 30 days to transfer the title, and the paperwork has to be right the first time at the county tax office.
• Get a Texas driver license appointment in Austin - Austin-area DPS appointments book out fast. Renewal, replacement, and first-time licenses each have a different route; some renewals finish online in minutes.
• Check an Austin permit status - ATX checks Austin building, trade, and site permit status by address or permit number and tells you what each status means.
• Request public records in Austin - Prepare your City of Austin or Texas public-records request. A narrow, well-worded request comes back faster and cheaper.
• Register to vote in Austin - Texas voter registration is a paper form, not an online form. The deadline lands 30 days before election day, and Travis County's tax office processes it.
• Free tax preparation in Austin - Austin households under the income limit can get taxes prepared free by IRS-certified volunteers. What to bring decides whether one visit finishes it.
• Find unclaimed money in Texas - Old paychecks, deposits, and refunds end up with the Texas Comptroller. Searching is free, and claiming your own money never needs a paid finder.
• Get rid of large items in Austin - Prepare the Austin bulk-pickup request for furniture, mattresses, and appliances that do not go in the trash cart, on the right schedule.
• Report a noise problem in Austin - We help you get an Austin 311 noise complaint ready with the details that make it stick. Noise happening now: call the non-emergency line.
• Make your Austin landlord fix a repair - Texas tenants have a repair right, but it runs on written notice, not texts. A dated letter that names the problem starts the clock that protects you.
• Contest or pay an Austin parking ticket - An Austin parking ticket has a short contest window. Decide fast: contest with evidence, or pay before late fees stack on.
• Childcare assistance in Austin - Austin childcare help runs on subsidy waitlists and provider searches that reward early paperwork. Here is where the real doors are.
• Report a code violation in Austin - Tall grass, junk piles, or an unsafe structure? Austin Code investigates reports filed through 311 and can require the owner to fix the problem.
• Austin Water rebates worth claiming - Prepare your Austin Water rebate applications: rainwater harvesting, irrigation upgrades, and water-saving equipment most customers never claim.
• Report an abandoned vehicle in Austin - Prepare the report for a car untouched for weeks or a junk vehicle nearby: APD Vehicle Abatement on public streets, Austin Code on private property.
• Start, stop, or change Austin trash service - Prepare your Austin cart changes with Resource Recovery: new service, a different cart size, or extra carts through your utility account.
• Report illegal parking in Austin - Prepare your Austin parking violation report with 311: a blocked driveway, sidewalk parking, or a hydrant. Parking enforcement takes it from there.
• Report a streetlight outage in Austin - Prepare the Austin streetlight repair report with 311 using the pole location: dark, flickering, or on all day.
• Get a block party permit in Austin - Prepare your Austin block-party permit application: one block, up to 24 hours, $52 through the Neighborhood Block Party program.
• Austin garage sale rules - No permit needed for an Austin garage sale. The rules: four sale days a year per property, signs only on your own property, and the home-based business line.
• Reserve a park pavilion in Austin - Prepare your Austin pavilion or park building reservation. Small gatherings need no permit; sound, alcohol, or sales change that.
• Austin towing rights and tow hearings - Texas caps what tow companies can charge and gives you a fast court route: the drop-fee rule, the fee caps, and the 14-day tow hearing deadline.
• Austin watering days and restrictions - Austin is under Conservation Stage water rules: hose-end watering two days a week by address, sprinklers one day. Your days, the exceptions, and the fines.
• Austin small claims court - Travis County Justice of the Peace courts handle money disputes up to $20,000. Pick the right precinct, e-file with Guide and File, and bring winning evidence.
• Texas wage claim and final paycheck rules - Fired or laid off in Texas? Final pay is due within 6 calendar days. Quit? Next regular payday. Unpaid wages go to a TWC wage claim, filed within 180 days.
• File a Travis County homestead exemption - The homestead exemption cuts Travis County property taxes and filing is free. April 30 deadline, 2-year late window, bigger breaks at 65 or disability.
• Austin Energy rebates: EV chargers, solar, thermostats - Prepare your Austin Energy rebate applications: up to $500 for an eligible home EV charger, $4,000 for solar, $50 plus credits for a smart thermostat.
• Austin alarm permits and false alarm appeals - Prepare your Austin alarm permit application and yearly renewal. False-alarm appeals exist, but only for permitted systems.
• Austin freeze prep: pipes, water, power, alerts - A hard freeze can burst pipes and knock out power in Austin. The city's playbook: find your shutoff valve, wrap pipes, drip one faucet, and sign up for alerts.
• Austin residential parking permits (RPP) - Prepare the Austin residential permit-parking application: a $350 application, a 66% neighbor petition, permits $60 to $90 a year.
• Building an ADU in Austin: zoning, permits, rental rules - Prepare your Austin ADU permit through AB+C: backyard cottages and garage apartments on most SF-1, SF-2, and SF-3 lots of 5,750+ sqft.
• Backyard chickens in Austin: coop rules, roosters, rebates - Up to 10 hens need no permit in Austin. Coops sit 50 feet from neighboring homes (20 if enclosed); roosters are legal. A city class earns a $75 rebate.
• SXSW, ACL, and F1: an Austin resident survival guide - Festival weekends mean closures, paid parking, sound permits, and tow risk. The ACE closure map shows what is permitted on your block before crowds arrive.
• A PODS or dumpster on your Austin street: the permit - Prepare the Austin right-of-way permit for a street storage container: case-by-case approval, two spaces, Type III barricades.
• Austin noise rules: decibel limits and quiet hours - Homes need no sound permit: 75 dB max from 10 am to 10 pm, nothing audible past the property line overnight. Businesses cap at 85 dB.
• Austin crash report: how to get your CR-3 fast - ATX pulls your Austin crash report for you, or you can buy it direct: LexisNexis (about $9), TxDOT CRIS ($6 or $8 certified), APD in person.
• Austin variance notice: what it means and how to respond - A neighbor is asking Austin's Board of Adjustment to bend a zoning rule. Comment if you live or own property within 500 feet - in writing or at the hearing.
• Request traffic calming on your Austin street - Prepare your Austin speed-study request. The city takes them twice a year, April and October, 60 per cycle.
• Report any Austin city problem to the right queue - Match your Austin problem to a 311 service type, prepare the location and evidence, and send the report through the official route.
• Report a serious rental health or safety issue in Austin - ATX builds one packet for a serious rental problem: no AC, mold, water, electrical, or plumbing. Written notice and the Austin Code route, ready to send.
• Get help with an Austin animal issue - ATX routes loose, injured, dead, found, or dangerous-animal concerns to Austin Animal Services or 311 with the facts that queue needs.
• Your Austin 311 request closed but the problem remains - ATX turns your closed 311 request into an escalation packet: the request number, closure reason, fresh evidence, and the next official follow-up.
• Report a blocked sidewalk, ramp, or bus stop in Austin - Prepare a blocked-sidewalk, curb-ramp, parking-space, or bus-stop report with the exact location and access impact the right city queue needs.
• Fix a wrong Austin utility account or provider path - Prepare the right City utility request when your account, start, stop, transfer, territory, or outage-map path is wrong, tenant or owner.
• Report a drainage problem in Austin after the rain - Prepare a Watershed report for clogged inlets, debris, erosion or water after rain. Not for an active flood.
• Austin utility-bill checkup: every line explained - Review the charges on your Austin utility bill, prepare a specific question, and send it through the official utility route.
• Check a Transportation User Fee or trash-cart charge - Check a Transportation User Fee or solid-waste cart charge against current City rules, then prepare any correction request for the official route.
• Get more time on an Austin utility bill - Prepare a payment-arrangement or extension request with City of Austin Utilities using the account facts you confirm, before shutoff risk builds.
• Find an Austin police incident report - ATX builds a precise Austin police incident-report search from the case number, date, location, district, or ZIP you have.
• Fix a trash-cart or solid-waste fee mismatch in Austin - Compare your cart to the category on your bill and prepare a correction or smaller-cart request for the Austin Resource Recovery official route.
• Verify your Austin parcel and Tax ID - ATX matches the TCAD property ID and Geographic ID to your address so every tax, permit, and deed record belongs to the same parcel.
• Verify the legal description of your Austin parcel - ATX reads the full lot, block, and survey description with the TCAD map and flags when a recorded deed or plat should control the answer.
• Finish or close an open Austin permit - ATX works each open permit with you: inspection, corrections, fees, or extension, then files the closure once filing is back on.
• Review a suspicious property recording in Travis County - ATX helps you inspect a filing in the Travis County Clerk's real-property records and save the instrument reference before you escalate.
• Free home weatherization help in Austin - Check the official path for no-cost Austin Energy home improvements and prepare an eligibility question to send through that route.
• Austin smart thermostat credits: check Power Partner - ATX reviews Austin Energy's current Power Partner terms with you before you share account or thermostat details on the official site.
• Lower your Austin utility bill: discounts and relief - Check current City discount and relief paths, prepare an application question, and send it to the right office through its official route.
• Check Austin's tree rules before you cut or prune - ATX checks the City tree-review path for your tree and project before you cut, prune heavily, or dig in the root zone.
• Unstick an Austin permit review or answer corrections - Read the official review record, identify who handles each correction, and prepare a response or status question for the official route.
• Find a recorded deed or title document in Travis County - ATX uses your appraisal facts as search clues and points you at the County Clerk's recorded real-property index to verify ownership.
• Review the official record on an Austin property - ATX opens the City property profile for your address and compares the parcel, permits, and project facts before you rely on any summary.
• Austin Water rebates and free tools: what fits you - ATX reviews Austin Water's current rebates and free tools against your project before you buy equipment or file an application.
• Do you need a permit in Austin? Get the answer first - ATX matches your project and address to the right City process so you apply once, pay once, and skip the wrong queue.
• Follow up on an unresolved Austin code or 311 case - ATX turns your closed or stalled code case into a documented follow-up: Citizen Connect history, current photos, and the Code Connect line.