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Request page · City services

Report a noise problem in Austin

We help you get an Austin 311 noise complaint ready with the details that make it stick. Noise happening now: call the non-emergency line.

Short answer

Austin's noise rules set limits by time and decibel level. For noise happening now, call the non-emergency line. For a repeating problem, file 311 reports with dates, times, and the source so a pattern exists on record.

Who this is for

Austin residents dealing with loud music, construction outside allowed hours, or a repeating noise source nearby.

The steps, in order

  1. Log the noise: date, start and end time, and the source address.
  2. For noise happening right now, call the non-emergency police line while it continues.
  3. For a repeating problem, file a 311 report each time so the pattern is documented.
  4. Construction noise has allowed hours; outside them it is reportable.
  5. Keep your log; escalation and any enforcement lean on the documented pattern.

Have this ready

  • The source address or location
  • Dates and times it happens
  • The type of noise

Common mistakes to avoid

  • One report and done; single complaints rarely move anything, a documented pattern does.
  • Calling 911 for noise; it is not an emergency line matter unless safety is involved.

Common questions

What are Austin's quiet hours?

Austin's noise ordinance sets decibel limits that tighten at night, and construction has allowed working hours. The current limits are on the City's noise page and can change.

Can I report noise anonymously?

311 reports can be filed without attaching your name publicly, but the request record itself is a public record.

Official sources

Last reviewed August 26, 2026 against the official source.

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ATX Untangled is independent and does not determine eligibility or provide legal advice.