Plain-language Austin guides
Austin help guides for real resident tasks.
Short, source-backed answers for bills, family needs, housing, city services, driving, records, and everyday Austin life.
All resident guides
- Do you need an emissions test in Austin? - Figure out whether your Travis or Williamson County vehicle needs an emissions inspection before you renew registration.
- Choose an Austin toll pass: one tag for every toll road - TxTag, EZ TAG, and Mobility Authority bills look alike but behave differently. Pick one tag for every road; if a bill is here, start the toll-bill rescue.
- Where to vote in Austin - Find your current polling place and deadlines using the official Texas voter lookup and your county’s election information.
- Texas change-of-address checklist - The address records worth updating first, the ones that can cost you late fees, missed notices, or a wasted trip to a government office.
- Change a Texas vehicle registration address - Separate the vehicle owner’s address from the renewal-recipient address before a move causes missed notices or toll mail.
- Austin live entertainment, sorted by genre - Compare genre, date, venue, price, and the official event details to land on a night out that actually fits.
- Austin utility bill help - Where Austin residents can check utility discounts, emergency bill help, and the current official assistance paths.
- Austin property tax exemptions - A source-backed starting point for Travis County homestead and property tax exemption questions.
- Austin property tax help and assistance: who handles what - Payment plans, homestead installments, over-65 and disability deferrals, exemptions, and protests: which Travis County office handles what.
- Austin 311 help: report and track a city issue - Need Austin 311 help? Learn what to include, how to submit a non-emergency city request, and how to track it with your service number.
- How to request Austin public records - A practical, source-backed route to an Austin public-information request, filed for you.
- How to look up an Austin permit - Where to start when you’re checking Austin permits, project records, or whether your project even needs one.
- Austin high water bill? Leak checks and the adjustment - A sudden jump usually points to a leak or a meter read issue. What to check first, what Austin Water's adjustment covers, and the deadline to apply.
- How to protest a Travis County appraisal - A practical starting point for reviewing your appraisal notice, gathering evidence, and finding the official protest path.
- Texas vehicle title transfer in Austin - Prepare an Austin-area private sale, purchase, gift, or other Texas vehicle title change with the current county and TxDMV checklist.
- Texas DPS appointment: book the free official slot - The official DPS scheduler is free, and slots reopen all day as people cancel. How to book, find earlier dates nearby, or skip the office online.
- Austin childcare assistance and waitlist help - Apply for a Texas childcare scholarship, check the Austin-area waitlist, and build a provider backup plan without sharing a child’s private records.
- Free food help in Austin - Find a current Austin pantry, meal, or mobile distribution, confirm it before leaving, and connect SNAP or produce benefits when useful.
- Start, stop, or transfer Austin utility service - Confirm the provider, move date, final reading, and official City of Austin utility handoff before a move creates a duplicate or missing bill.
- Find Texas and Austin unclaimed property - Search the free Texas and City of Austin ledgers, compare a possible match, and claim only through the current official channel.
- CapMetro Reduced Fare vs. Equifare - Compare CapMetro Reduced Fare and Equifare eligibility, application routes, fare media, and the no-smartphone path before paying full fare.
- Austin landlord won't fix a serious problem? Your options - Document the condition, notify in writing, then report to Austin 311 or Austin Code - you can report anonymously, and retaliation is prohibited.
- Austin home-repair assistance programs - Route a safety, accessibility, plumbing, roof, HVAC, electrical, or structural repair to the current City, County, or Habitat intake.
- Austin Transportation User Fee: who gets the exemption - The fee can come off your City utility bill when the payer is 65+, uses no private vehicle, or the property is vacant. The rules, the form, and what to expect.
- Free tax help in Austin - Find current IRS-certified Austin tax preparation for an in-scope return, amendment, ITIN need, or IRS letter without sharing tax records here.
- How to dispose of bulky items in Austin - Finding the right Austin Resource Recovery path for bulk, brush, hazardous, reusable, and other hard-to-dispose-of items.
- Renew Texas benefits and send missing proof - Keep a SNAP, Medicaid, TANF, or other HHSC renewal moving by matching the exact notice, due date, requested proof, and official submission receipt.
- Texas security deposit not returned after move-out - Document a missing or reduced rental deposit, the forwarding-address notice, the 30-day checkpoint, and the next official legal-help route.
- Austin Municipal Court options for a criminal citation - Confirm an Austin criminal citation, protect the response date, and compare payment, hearing, dismissal, deferral, or judge-approved affordability options.
- MAP insurance in Austin: eligibility, application, renewal - Often called MAP insurance: Central Health MAP covers doctor visits, prescriptions, and dental for uninsured Travis County residents. Qualify, apply, renew.
- Dispose of batteries and hazardous waste in Austin - Keep batteries, paint, chemicals, and other household hazardous waste out of ordinary carts and match each item to a safe Austin collection or drop-off route.
- Austin ISD special education evaluation: every checkpoint - From the written request to consent, evaluation, and the ARD decision: every checkpoint in plain language, without putting your child’s record anywhere.
- Update records after a Texas court name-change order - Turn a signed Texas name-change order into a certified-copy and agency-by-agency update plan for Social Security, DPS, voter, passport, and other records.
- Travis County jury duty: respond, reschedule, and prepare - Answer the summons, ask about moving the date, plan the trip and the pay, and spot the payment-call scams. The official steps in plain language.
- How do you fight a parking ticket in Austin? - Look up the citation, compare paying with requesting a hearing, and act before the date printed on the ticket.
- Missed trash, recycling, or compost pickup in Austin - Missed collection? Check the deadline and prepare your Austin 311 report. Already reported it? Keep the same request number for follow-up.
- Find my towed car in Austin: official lookup, lot, and fees - APD's official tow lookup shows if your car was towed, which lot holds it, and today's charges. Same-day pickup is cheapest; know your deadlines.
- How do you report a noise problem in Austin? - Document the pattern first, then use the right official channel: 911 only for emergencies, 311 or Austin Code for ongoing noise.
- How do you get a birth certificate in Austin? - Order through Austin Public Health’s Office of Vital Records or the state, with the right ID and eligibility.
- How do you register to vote in Austin, Texas? - Texas registration means a signed paper form to your county voter registrar, at least 30 days before the election.
- How do you dispute a high Austin Energy bill? - Check the meter read, usage, and rate details first, then use the City of Austin Utilities dispute path.
- Austin Energy rebates and efficiency help - Which Austin Energy rebates apply to thermostats, weatherization, and home efficiency work, and how to apply through the official program pages.
- Austin Water rebates and free conservation tools - Austin Water pays for approved conservation projects like landscape conversion, rainwater systems, and irrigation upgrades, and gives away free tools.
- How to apply for an Austin building permit - The official path for a residential building permit in Austin: check the property record, prepare plans, apply through Austin Build + Connect, and track review.
- How do you file a police report in Austin? - File most non-emergency Austin police reports online. Phone: 3-1-1 or 512-974-2000. 911 only for crimes in progress.
- How do you find a lost pet in Austin? - Report it on Petco Love Lost, check Austin Animal Services daily, and move fast: stray holds last 72 hours.
- Where do you apply for a passport in Austin? - Austin Public Library runs four appointment-only passport offices. An adult passport book costs $165 with the city fee.
- How do you find something lost at the Austin airport? - File the airport's lost item form or call 512-530-5678. Checkpoint items go to TSA; items on the plane go to your airline.
- Where can you get a document notarized in Austin? - Austin Public Library notarizes by appointment for the Texas max fee. Online notarization is legal statewide.
- How do you look up an Austin traffic ticket? - Search the Austin Municipal Court portal by name and birth date or license number. Parking tickets search by plate or VIN.
- Austin curbside composting: green cart rules and schedule - What goes in the green cart, set-out rules, extra-item limits, and how to find your Austin compost collection day or report a miss.
- Report illegal parking in Austin: 311 and enforcement - A car blocking your driveway, the sidewalk, or a bike lane goes to Austin 311, which dispatches city parking enforcement.
- Austin recycling rules and pickup schedule - Austin recycling is biweekly and single-stream. What goes in the blue cart, what stays out, set-out time, holiday slides, and missed pickups.
- Report an abandoned vehicle in Austin: 311 and abatement - Report an abandoned or junk vehicle on an Austin street or private property to 311 or APD Vehicle Abatement. What qualifies and what happens next.
ATX Untangled is independent. Always verify current rules, deadlines, and eligibility with the official source linked from each guide.