How do you find something lost at the Austin airport?

Short answer

Where you lost it decides who has it. Anything left in the Barbara Jordan terminal goes to the airport's own lost and found: file the online Lost Item Report Form, then call 512-530-LOST (5678) or visit the office behind Carousel 1 in baggage claim, open every day from 7 a.m. to 10 p.m. Items left at the security checkpoint belong to TSA's lost and found at 512-386-2015, staffed Monday through Friday 8 a.m. to 5 p.m. and closed weekends. Anything left on the airplane itself stays with your airline, so contact the carrier directly. South Terminal departures use a separate lost and found process linked from the airport's page.

Who this is for

Travelers who lost something at Austin-Bergstrom (AUS) and want it back.

Next steps

1. Figure out where the item was last seen, because the terminal, the checkpoint, and the airplane each have a different lost and found.
2. Terminal items: file the airport's Lost Item Report Form online, then call 512-530-LOST (5678) with a description; the office sits behind Carousel 1 in baggage claim and is open daily 7 a.m. to 10 p.m.
3. Checkpoint items: call TSA's lost and found at 512-386-2015, Monday through Friday 8 a.m. to 5 p.m.
4. Airplane items: contact your airline's baggage or customer service office directly; the airport never sees those.
5. If you flew out of the South Terminal, use the separate South Terminal lost and found link on the airport's page.

Have this ready

• A description of the item with any serial number, color, or brand detail
• Where you last had it: terminal, checkpoint, airplane, or South Terminal
• Your contact info for the airport's online Lost Item Report Form
• Your flight info if the item stayed on the plane

Common mistakes to avoid

• Calling the airport office about something left at the TSA checkpoint; the checkpoint has its own TSA lost and found
• Calling TSA on a weekend; that office is closed Saturday and Sunday
• Waiting to file the Lost Item Report Form; a detailed report beats a voicemail
• Asking the airport about an item left on the plane; only the airline has it

Key facts

• Terminal lost and found: 512-530-LOST (5678) or 512-530-2242, open 7 days a week 7 a.m. to 10 p.m., behind Carousel 1 in baggage claim.
• TSA checkpoint lost and found: 512-386-2015, Monday through Friday 8 a.m. to 5 p.m., closed weekends.
• Items left on the airplane belong to the airline, not the airport.
• The airport's Lost Item Report Form is the official first step for anything left in the Barbara Jordan terminal.

Checked September 8, 2026 against the official source.

Common questions

Where is the lost and found office at AUS?

Behind Carousel 1 in baggage claim in the Barbara Jordan terminal; look for the guitars on the right wall. It is open every day from 7 a.m. to 10 p.m. and answers at 512-530-LOST (5678) or 512-530-2242.

I left something at security. Who do I call?

TSA's lost and found at 512-386-2015, Monday through Friday 8 a.m. to 5 p.m. It is closed on weekends, so leave a message with details and call back Monday.

I left my bag on the plane. Can the airport find it?

No. Anything left on the airplane stays with the airline. Contact your carrier's baggage office or customer service with your flight number and seat.

Official sources

• Lost and Found at Austin-Bergstrom International Airport
• TSA lost and found

Checked September 8, 2026. Recheck the official page monthly and when the official page changes.

Related resident guides

• How do you find a lost pet in Austin?
• Find my towed car in Austin: official lookup, lot, and fees
• How to request Austin public records