Choose an Austin toll pass: one tag for every toll road

Short answer

Austin-area drivers can receive separate invoices because different toll agencies serve the region. Read the agency named on the notice before paying: TxDOT says HCTRA handles TxTag and EZ TAG account assistance, while Mobility Authority invoices use its own payment and customer-service routes. Never use an unverified text or email link to settle a toll bill.

Who this is for

Austin-area drivers who received a toll bill, text, past-due notice, or collection letter, or who need to choose and maintain one toll-tag account.

Next steps

1. Read the billing agency, account name, and due date on the notice; an Austin trip can produce more than one invoice.
2. Use the agency’s official payment or customer-service page, not a link from an unexpected text, email, or letter.
3. If you are choosing a tag, check the roads and facilities you use, then add every vehicle plate to one account.
4. Save the receipt and keep the provider’s dispute or payment-plan instructions with the notice.

Have this ready

• The exact billing agency named on the notice
• The road or trip date, vehicle plate, and notice number shown by the official agency
• Access to the agency’s official account or payment page
• A saved receipt, dispute confirmation, or payment-plan record after you act

Common mistakes to avoid

• Assuming every Austin toll bill belongs to the same agency
• Paying through an unexpected text or email link
• Putting multiple active tags in one vehicle
• Leaving an old vehicle plate or mailing address on the account

Key facts

• Different toll agencies serve the Austin area, so one trip can produce separate invoices from separate agencies.
• TxDOT says HCTRA handles TxTag and EZ TAG account assistance; Mobility Authority invoices use its own payment and customer-service routes.
• Never pay through a link in an unexpected text or email; use the agency's official payment page.

Checked August 10, 2026 against the official source.

Official sources

• TxDOT paying tolls
• TxDOT tag and account guidance
• Mobility Authority payment options

Last reviewed August 10, 2026 against the official source.

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