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Resident guide · Checked against the source

Travis County jury duty: respond, reschedule, and prepare

Answer the summons, ask about moving the date, plan the trip and the pay, and spot the payment-call scams. The official steps in plain language.

Updated . Checked against the official source linked below.

By the ATX Untangled Research Desk. Researched and verified against Austin city code and the official sources linked below.

Short answer

Use the official Travis County jury system or Jury Management Office to verify and respond to the summons, then keep the assignment status and reporting instructions current. Travis County reviews postponement, accommodation, and exemption requests and determines assignments. The County says it will never ask for money, wire transfers, or gift cards over the phone for jury service, and warns that scammers may demand cash-app payments.

Who this is for

People who received a Travis County or City of Austin jury summons and need a response, conflict, accommodation, logistics, or scam-check plan.

Next steps

  1. If the summons or a call seems suspicious, verify it through the official County jury page or Jury Management Office before sharing information or acting.
  2. Complete the official jury response with the summons details, questionnaire, and conflict dates, then save the confirmation.
  3. Request any postponement, exemption, disqualification, or disability accommodation through the official process and wait for its decision; prepare work, childcare, transport, and courthouse logistics.
  4. Check the official assignment status and reporting instructions again before service, and never pay a caller claiming a missed summons or arrest threat.

Have this ready

  • The summons and juror number, used only in the official County system
  • A calendar of conflicts and the dates shown on the summons
  • Transportation, childcare, work, accessibility, and language needs
  • The official response, request decision, assignment status, and reporting instructions

Common mistakes to avoid

  • Paying a caller through a cash app, wire transfer, gift card, or any other phone demand
  • Ignoring the summons or assuming a conflict request was approved
  • Using an old location or reporting time instead of the current assignment instructions
  • Sharing a juror number, date of birth, address, accommodation record, or summons in ATX Untangled

Key facts

  • Travis County says it will never ask for money, wire transfers, or gift cards over the phone for jury service.
  • Verify a suspicious summons or call through the official County jury page or Jury Management Office before sharing information.
  • Postponement, exemption, disqualification, and accommodation requests go through the official process; wait for the written decision.

Checked August 10, 2026 against the official source.

Official sources

Last reviewed August 10, 2026 against the official source.

Prepare the jury-duty plan

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ATX Untangled is independent and does not determine eligibility or provide legal advice.