Report a blocked sidewalk, ramp, or bus stop in Austin

Short answer

A blocked right-of-way report works when it records what is observable: the exact spot, what blocks it, and who it strands. The owner differs by case (city sidewalk, parked vehicle, or CapMetro stop), and the report routes to the one that can act.

Who this is for

Austin residents who use a wheelchair, walker, stroller, or cane, and anyone who cannot pass a blocked sidewalk, curb ramp, accessible parking space, or bus stop.

The steps, in order

1. Pin the exact location: address, corner, or stop number.
2. Describe what blocks it and how long it has been there.
3. Note the access impact: who cannot pass and where they have to go instead.
4. ATX routes it to Austin 311, parking enforcement, or CapMetro and files it.

Have this ready

• The exact location
• What is blocking the path
• Photos if you can take them safely
• How long it has been blocked

Common mistakes to avoid

• Reporting a blocked sidewalk as a general complaint; the access impact and exact obstruction are what route it correctly.
• Assuming the city owns every blockage; a vehicle in the way goes to parking enforcement, a bus stop to CapMetro.

Common questions

Who do I call about a car blocking a sidewalk in Austin?

A vehicle blocking a sidewalk or curb ramp is a parking-enforcement matter. Report the exact location and plate if visible; the right-of-way report covers the sidewalk itself.

Can I report a broken curb ramp that was never fixed?

Yes. Curb-ramp condition and missing ramps go to the city's sidewalk program through Austin 311, with the corner or address pinned.

Official sources

• Austin 311
• CapMetro

Checked August 26, 2026. Recheck the official page monthly and when the official page changes.

Related

• Contest or pay an Austin parking ticket
• Austin 311 help: report and track a city issue