Missed garbage pickup in Houston · Houston Untangled
Report a missed garbage pickup in Houston
Prep your Houston 311 missed pickup report, keep the case number, and track its status. Free, no account.
Common questions
Does Houston Untangled file the report for me?
This page helps you prepare the report. You review and send it through Houston 311's official route, then save any case number issued. Use that number to check its status.
What if my cart was out late?
Houston collects carts set out between 6:00 p.m. the day before and 6:00 a.m. on collection day. If the cart went out after that window, wait for next week's pickup or ask 311 about a setout exception.
How do I check the status after filing?
Use the case number from your confirmation with our Houston 311 status tool, or the city's official status page.
Choose a next step
ATX Untangled is independent. Verify current requirements with the official source linked from each page.