Missed pickup in San Antonio · SATX Untangled
Report a missed garbage pickup in San Antonio
Prep your San Antonio 311 missed pickup report, keep the case number, and track its status. Free, no account.
Common questions
Does SATX Untangled file the report for me?
This page helps you prepare the report. You review and send it through San Antonio 311's official route, then save any case number issued. Use that number to check its status.
When can I report a missed pickup?
After 5:00 p.m. on your collection day. San Antonio asks residents to wait because crews can run routes into the evening. Before that, the city may treat the report as premature.
How do I check the status after filing?
Use the case number from your confirmation with our San Antonio 311 status tool, or the city's 311 line at 210-207-6000.
Choose a next step
ATX Untangled is independent. Verify current requirements with the official source linked from each page.